Terms and Conditions

TERMS AND CONDITION

  • Tariff covers per day from 10:00 AM to 10:00 AM next day for couple, or a part thereof. All rooms are fully furnished with bed and lines, attached bath with modern sanitary fittings. All rooms are fitted with Intercom Systems. Extra one adult guest is allowed in a Double Bed Room at a charge of Rs.550/- for Non AC and Rs.550/ for AC Room per day. Complimentary Breakfast will be given.
  • Guest above 10 years of age will be considered as an adult Guest.
  • For any loss or damage of articles supplied, the cost thereof will be recouped from the occupiers as per price List available at the hotel counter.
  • Full payment of accommodation charges are liable to be realised against all advance bookings af the Hotel.
  • Extension of booking is allowed subject to availability of Rooms/ Suites.
  • No articles including Bed Linens, Towels, Chairs etc. should be taken outside the Hotel Campus.
  • Relatives of guest are not allowed inside the Rooms/Suite after 8 PM
  • Plucking of fruits or flowers within the premises is prohibited and penalized.
  • Please note applicable Government taxes are subject to change without prior notice.
  • After check-in, no changes will be accepted. Prepaid rates will attract full stay retention in case the guest checks out before the scheduled date of departure.
  • For Security purpose you will be requested to provide Government or State-issued photo ID at check-in.
  • To maintain the decorum the guests are requested not to move around in their swimming costumes in public areas.
  • The management accepts no responsibility for any Cash, Jewellery, Cheque or other articles of value of the occupants.
  • Pet Animals are allowed subject to prior permission from the management.
  • Satellite Cable ( TATA SKY, D2H) T.V is provided in Specified Rooms only.
  • Please Demand Bill against each payment.
  • Your Valuable suggestion can be recorded in  the Hotel Counter.

Cancellation / Modification Policy

·         If a ticket is presented for cancellation more than two days (48hours) in advance of the check-in date/time, cancellation charge shall be deducted at the flat rate of 10% on ticket value

·         If the ticket is presented for cancellation within two days (48 hours) in advance and up to one day (24 hours) before the check-in date/time, cancellation charges shall be deducted at a rate of 20% on the ticket value.

·         If the ticket is presented for cancellation within one day (24 hours) in advance before the check-in date/time, cancellation charges shall be deducted at a rate of 50% on the ticket value.

·         No refunds shall be allowed if the ticket is surrendered for cancellation within a check-in date/time or after check-in date/time.

·         Preponement / Postponement is allowed only for one time subject to room availability. You can postpone your stay within a months from the date of cancellation based on the availability of rooms with no cost.

·         Please contact by mail or SMS for the Cancellation / postponed to Mountainviewresorts@gmail.com & 7013870234